Gerresheimer wins gold for successful application of problem analysis according to the Kepner-Tregoe methodology
Wackersdorf, September 19, 2019: Gerresheimer Medical Systems took the top spot in the “Single and Team Use Application of KT Process” category at this year’s Kepner-Tregoe International Process Achievement Awards. Companies that have achieved exceptional economic and technical performances through the use of the Kepner-Tregoe system are distinguished with the prize. In the selection process, Gerresheimer was able to beat high quality competitors like Microsoft – Customer Service and Support, the Walt Disney Company, or Honda Motors.
In the case of Gerresheimer’s KT project, which has been distinguished with gold, it was about solving a production problem involving a drug delivery device. In the environment revolving around a material change, around 5 percent of a batch failed a 4-bar pressure test here. More defective devices were determined during the final inspection of the products, as well as in the context of a project for revision of the design. The consequence was that the batches couldn’t be delivered, and the schedule of the project became shaky. This was even more serious, as Gerresheimer is a single source supplier for this project, and the supply of medication for patients could be endangered by delivery failure.
